FAQs

Order Cycle

Category: Order Cycle
An item from one order cycle may still be available to order in another cycle, but the price may be slightly higher.
Category: Order Cycle

The Order Cycle applies primarily to Preorders and Subscriptions.

Category: Order Cycle

An order cycle goes from when new monthly products get added to the website until the next month’s products get uploaded.

Ordering

Category: Ordering

No, because of high volume of items we can only offer online orders at this time.

Category: Ordering

Yes, if we haven’t ordered the items for you from our distributors.  Please call (800) 484-5432.

Category: Ordering

Please click this link for our overview on Shipping:

SHIPPING

Category: Ordering

Pre-Orders:  We sell our items via the Pre-Order process.  Customers place their orders in advance of publication.   Orders generally ship 2-3 months after listed on our site.

Category: Ordering

We accept Visa, MasterCard, Discover and PayPal in $US Dollars.

Category: Ordering

Orders are shipped during their respective Order Cycle or the next available shipment.

Other

Category: Other

We purchase items from our distributors on a non-returnable basis.  Subsequently, we must impose the same policy on our customers with the following exceptions:

  • You receive an item that you did not order.
  • You receive an item that is damaged or defective to be determined at  our discretion.
  • You receive an item that is not as described on our web site.
  • You receive an item listed as returnable.

You must contact us prior to returning  items for authorization: (800) 484-5432

Returns or cancellations will be handled on a case-by-case basis.   Returns may be subject to a 25% cancellation / restocking fee.

Category: Other

No, we offer a Pre-Order Service for new comics and related items.   We do not purchase or appraise items.

Shipping Cycle

Category: Shipping Cycle

They will be included in the next regular Shipping Cycle .

Category: Shipping Cycle

Items that arrive early will be included with a prior Order Cycle.

Category: Shipping Cycle

Example:  The October Shipping Cycle would be for items ordered during the August Order Cycle.

Category: Shipping Cycle

Example:  An October shipping cycle item arrives in September and you placed an September order, it will be sent early.

Category: Shipping Cycle

The Shipping Cycle refers to and begins when we access your account to ship your items.

Category: Shipping Cycle

Each Shipping Cycle begins two months after the Order Cycle.